I manage a legal office of government lawyers, should my office have a policy regarding pro bono work?  

Yes. Government lawyers face some distinct issues regarding pro bono and access to justice service, including certain kinds of work that are not appropriate for a government attorney to do.  For example, a government lawyer should not perform pro bono work in a substantive area that might implicate the attorney’s work or the work of the attorney’s public agency. Any pro bono policy should be discussed and approved by the agency head of your office.